Privacy Policy
Last updated: February 2026
1. Introduction
Malaga Crown Transfers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
When you book a transfer with us, we collect:
- Full name
- Email address
- Phone number
- Pickup and destination addresses
- Travel dates and times
- Flight or train information (when applicable)
- Special requirements (child seats, accessibility needs, etc.)
3. How We Use Your Information
We use your personal information to:
- Process and confirm your transfer booking
- Communicate with you about your booking
- Assign a driver and provide pickup information
- Monitor flight status for delays
- Handle customer support inquiries
- Improve our services
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Our drivers (only the information necessary to complete your transfer)
- Payment processors (if applicable)
- Legal authorities when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS protocols.
6. Cookies
We use essential cookies to ensure our website functions correctly. These cookies do not collect personal information and are necessary for the booking process to work properly.
7. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, please contact us at the details below.
8. Data Retention
We retain booking information for a period of 3 years for legal and accounting purposes. After this period, data is securely deleted.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Malaga Crown Transfers
Email: bookings@malagacrowntransfers.com
Phone: +34 635 594 781
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.